I encountered an error during my payment.
Sometimes a payment doesn’t go through due to a temporary technical issue. If this happens, you may see a message saying your payment was cancelled and to try again later.
In most cases, this is temporary and resolves quickly.
What you can do:
- Wait a few minutes, then try your payment again
Still need help?
If the issue continues, please contact us via our support page. Include the order ID (shown in the bottom right of the Trustly payment window) and a screenshot of the error to helps us resolve things faster.
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