How can I unblock gambling payments with Trustly?

You can request to remove your Trustly gambling block at any time.

The block remains active until Trustly processes your request and confirms that it has been removed.

How do I remove the gambling block?

1. Contact Trustly through the contact page using the same email address you used when you activated the gambling block.
2. Ask Trustly to remove the gambling block.
3. Trustly will process your request and confirm when the block has been removed.

Once you receive confirmation, the gambling block is no longer active.

I no longer have access to the original email address

If you cannot use the email address you used to activate the block, provide proof that you own the bank account you submitted with your original gambling block request.

For example, you can provide proof of payment for a recent Trustly payment made from that bank account.

Trustly will use this information to verify your request.

Before you remove the block

Before removing the block, consider whether this is the right time for you to do so.

To activate the block again, read related article "How can I block gambling payments with Trustly?".