.avif)
How do I make a payment towards an outstanding debt owed to Trustly?
Copy link to clipboard
Amounts owed to Trustly may prevent you from completing new transactions. To review your balance owed or settle a debt you can:
- Log into the Consumer Portal to pay your debt in full using a debit card with the Visa, MasterCard, or Discover symbol. (US only)
- Note: The Consumer Portal may not be available for all customers at this time. If you are unable to log in, or your debt is not appearing within the portal, please contact our support team for assistance.
- Escalate to our support advisors through the Get Help button for more options. We are available to help you 24 hours a day, 7 days a week.
Note: Outstanding debt is not the only reason a transaction may return as incomplete or declined. For more information, please see the Understanding Declined Payments article.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
.svg){kind=icon}