What data can I see in the Merchant Portal?

The following data is available in the Merchant Portal, based on your configuration:

• Customer Data, including:
  • Debt restriction status
• Transaction Data, including:
  • Status codes
  • Guarantee information (available in the 'Event Timeline' for captures)
  • Trace IDs
• Financial Institution Data, including:
  • Status pages that show the health of connections to banks, credit unions, and financial institutions.
• Reports
  • Downloadable reports such as:
    • Merchant Collections File (Note: only available if you have Merchant Collections configured in the admin portal.)
    • Funding, Reconciliation, and Real-Time Payments (RTP) reports (Note: the RTP report is only available when Real-Time Payment transactions are enabled.)
    • ACH and EFT Returns
    • VIP Programs (Note: only available if you have the VIP Program enabled.)