Blurred silhouette of a person behind vertical frosted glass with green hues.

Better answers, faster!

Take our guide on the main Help Center page.

Try it now!
Try it now!
No items found.

Do I need an account with Trustly to use the service, fund accounts, or withdraw from merchant apps, wallets or accounts?

Copy link to clipboard

To use our services, no downloading, registration, or account is required.

Note: An optional account with Trustly Remember Me is available at select merchants during check out.

Simply select Trustly, or Online Banking, as your payment option on the merchant’s website, and then follow the simple steps in the checkout when presented:

  1. Select your bank, and log in as you normally do.
  2. Choose the account from which you wish to pay.
  3. Confirm your payment with your preferred authentication method.

Please note that in order to use our services the following is required:

  • Your account must be accessible using your personal login credentials. Corporate accounts are not eligible.
  • Your account must be eligible for bank transfers.
  • Your account must have a positive balance, including pending transactions.
  • The currency of your bank account must be in the local currency.

Was this article helpful?

Please select a reason for your feedback or provide a comment before submitting.

What would make this article more helpful to you?
0
/1000
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Thank you for your feedback!

Something went wrong. Please try again later.

Thank you for your feedback! You can submit another response tomorrow.

Contact our North American support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.

Contact us now
Contact us now
AI Chat (Beta)