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Which consumers are eligible for the Available Funds Guidance feature?
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Merchants who have chosen the Full Guarantee model as part of their Trustly Pay implementation, including our Gaming and Crypto partners, are able to implement Available Funds Guidance.
Using this feature, consumers facing the following decline reasons are eligible to choose a lower amount to continue transacting:
- SW021 due to insufficient funds
- SW054 due to reaching a preset threshold limit
If you are interested in implementing this feature, please reach out to your Trustly Merchant Success Manager.
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