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What is a pre-authorized debit email and why am I receiving it?
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Trustly is legally required to send pre-authorized debit (PAD) confirmation emails after you authorize a Canadian bank account using our services. These emails contain information about your transaction, as well as waiver, cancelation, and recourse agreements.
You can confirm this communication is legitimate by checking the sender's email domain. PAD confirmation emails will originate from noreply@notifications.trustly.com.
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