Help CenterSecurity & Fraud
How does Trustly work to prevent fraud?

How does Trustly work to prevent fraud?

Trustly keeps your payments safe by allowing you to log in with your bank details without ever storing your login information. Only you can approve transactions. All your data is protected with strong security and encryption. Payments are monitored in real time to detect unusual activity, and banks’ own fraud checks help block suspicious transactions. This ensures your money moves quickly while staying secure.

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Our European support team is available to help you seven days a week, and we usually respond within 24 hours.
Chat online with our customer service team during our opening hours:
- Monday to Friday: 09.00 - 16.30 CET

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