Published
April 30, 2026
Cookie policy
Table of content
What is a cookie?
A cookie is a small text file that websites store on your computer. There are two types of cookies: One type stores a file for an extended period of time on your computer (permanent cookies). It is used, for example, to tell you about what is new since your last visit to the website. The other type of cookies is called session cookies. During the time you are surfing on a website, session cookies are temporarily stored in your computer’s memory, for example in order to remember what language you have selected. Session cookies are stored for a short period of time on your computer and they disappear when you close your browser.
Other technologies, including data that we store on your web browser or device, identifiers associated with your device, use of scripts and other software, are used for similar purposes. In this cookie policy, we refer to all of these technologies as "cookies".
The use of cookies at Trustly’s website
Trustly uses cookies to make the website work, to improve your user experience by giving you a personalized visit that's in line with your settings and to analyse web statistics. The information gathered may be shared with third parties, see table below for more information.
Any browser visiting Trustly’s website will receive cookies from us. These are so called “necessary cookies” which allow you to use the website by enabling basic features, such as page navigation and access to secure areas of the website. The website does not work properly without these cookies and it is therefore not possible to reject such cookies.
If you do not wish to allow the use of other cookies, or if you at any time choose to opt-out from them, this can be done by changing your browser settings. Further information on how to change your cookie settings are available below and in the help menu in the browser. Please note that parts of the website may not function properly if you reject cookies and that this will affect your user experience.
In this section, you can find more specific information on how we process your data in case you are an individual visiting our website.
For more information on how we process your personal data, please see our Privacy Policy.
Necessary cookies
As mentioned above, necessary cookies allow you to use the website by enabling basic features, such as page navigation and access to secure areas of the website. The website does not work properly without these cookies and it is therefore not possible to reject these cookies.
Performance cookies
Performance cookies are used specifically for gathering data on how visitors use a website. These cookies monitor the performance of the website as the user interacts with it.
Tracking cookies
Tracking technologies are any data or tactic that can be used on a site to track the user throughout their visit to the site.
Third-party cookies
Our cookie table above lists the third-party cookies on our website. Please note that the names of the cookies may change over time. Please see Piwik PRO’s Privacy Policy here for further information on how Piwik PRO processes your data and here for further information on how Pardot processes your data.
Links to Other Websites
Trustly’s website may contain links to third party websites. If you visit these websites, Trustly’s cookie policy no longer applies. We recommend that you visit these websites and read their policies before you approve their setting of cookies.
No to cookies?
You can change your cookie preferences at any time by clicking on the ‘Cookie’ icon located on the bottom left side of the screen. You can then adjust the available opt-in/opt-out sliders to ‘On’ or ‘Off’. To save your preferences, click on “Confirm My Choices”. You may need to refresh your page for your settings to take effect.
Most web browsers allow you to control cookies through their browser settings.
Please follow the links below for further information on how to manage cookies on different web browsers.
To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
For more detailed information on cookies you can also visit the responsible supervisory authority in Sweden at www.pts.se
Contact
If you have any questions about our Cookie Policy or would like to get the information presented in this Cookie Policy in your local language, you are welcome to contact us by sending an email to privacy@trustly.com.
Last updated on the 28th of April 2026.
